From November 14: Change of e-mail addresses for students

From November 14, 2024, all HfMDK Frankfurt students will receive a personal university email address.

What does the email address look like?

Your e-mail address will have the format "firstname.lastname@students.hfmdk-frankfurt.de".

What will be sent to this email address?

In future, all official university communications, e.g. from the Student Secretariat, the Examinations Office or the departments, will be sent exclusively to this address.

The new university e-mail address will make communication between you and the HfMDK more secure and clearer, as you will find all university information in one mailbox.

What else do I need the e-mail address for?

The university e-mail address is also necessary in order to be able to make full use of the following HfMDK services in future, including

• Printing, copying and scanning (chargeable credit top-up)
• Use of the library systems
• Download of campus software licenses

Additional functions will be integrated in a further step:

• In future, your new e-mail address will be stored in the "AcademyFIVE" campus management system as your primary contact address, making the administration of your study matters even more effective and secure.

What do I have to do?

The IT center will set up your e-mail inbox for you. Your future HfMDK e-mail address and the associated information will be sent to your private e-mail address in good time before the changeover date. From this point on, we ask you to check your new university e-mail inbox regularly so that you do not miss any important information.

Can I get help if something doesn't work during the changeover?

We will provide you with detailed instructions so that you can access your new e-mail inbox without any problems and are also available to answer your questions personally.